The consumer has the right to exercise the right of withdrawal. In particular, the consumer has the right to withdraw from any contract concluded with Barzac Srl, without any penalty and without specifying the reason, within the term of 10 (ten) ten working days from the receipt of the goods.
The right of withdrawal is recognized by the consumer in relation to any goods purchased by him on the website www.absintheculture.it.
METHODS FOR THE ERSERCICE OF THE RIGHT OF WITHDRAWAL
The right of withdrawal is exercised by sending, within the aforementioned term, a written notice to the address of Barzac Srl by registered letter with acknowledgment of receipt.
The notice of withdrawal may be sent, within the same period, by telegram or fax, provided it is confirmed by registered mail with return receipt within the following 48 hours.
In case of exercise of the right of withdrawal, the communication must be made to the following address:
Via Portugal 11, int 127 35100 Padua (PD)
If the goods have been delivered, the customer is required to return it to Barzac Srl within the term of 15 (fifteen) working days from the date of delivery of the goods.
The product must be returned to Barzac Srl complete with all accessories, instruction manuals and everything originally delivered to the customer, as well as packed in its original packaging. A copy of the electronic receipt of the order must be attached to the returned product. The costs of returning the goods to Barzac Srl are charged to the customer.
If the right of withdrawal is exercised by the customer in accordance with the provisions contained in this clause, Barzac Srl is required to reimburse the sums paid by the customer.
In particular, Barzac Srl will proceed for free the transmission of the re-crediting order related to the cost of the goods shipped including shipping costs within 30 (thirty) days from the date on which it became aware of the right of withdrawal by the customer . This operation will be carried out through the credit institution issuing the credit card used for payment or by crediting the sum to the bank account indicated by the customer.
Barzac Srl has the right to reject any product returned in a manner other than those specified above, as well as products for which the return costs have not been fully paid by the customer, or the methods and times indicated for communication have not been respected exercise of the right of withdrawal.
EXPRESS RESOLVED CLAUSE
In case of non-payment of all or part of the purchase price of the property, Barzac Srl reserves the right to declare pursuant to and for the purposes of art. 1456 of the civil code resolved this contract by sending a written communication to the customer’s electronic address.
For any complaint or clarification, the customer must write an e-mail to: firstname.lastname@example.org. The customer will be contacted for clarification within 3 (three) working days from the request.
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